When replacing the batteries in the jumpstarters, be very cautious of buying a ‘better priced’ one from elsewhere, this will deplete the power of your jumpstarter.
The batteries we use have been specifically designed/modified for jumpstarting, and come with a long history of performance. We know what we are selling and what our products are capable of.
We can completely rebuild any of our units, so if you have lost a widget or smashed the do-hicky, we can replace it.
If our Frequently Asked Questions page is of no assistance, we are just a phone call away on 1300 780 946 or 02 9620 7775. If you have a jumpstarter problem, it will be easiest if you have the unit with you, access to 240v, the supplied charger and a multi-meter. We can then do some simple tests over the phone in an attempt to solve the problem.
All of our units are subject to a 12 month manufacturers warranty. With a less than 1% rate of return, we are confident that our products will deliver many years of reliable service.
For parts, service or any questions, please call us on 1300 780 946 or 02 9620 7775. Essentially, return the unit to us at the warehouse and we’ll fix it.